Host/Hostess - Park Restaurant and Bar
6 days ago
We are seeking a highly skilled and enthusiastic Host/Hostess to join our team at Park Restaurant and Bar. As a Host/Hostess, you will be the first point of contact for our guests, providing a warm and welcoming experience from the moment they walk through the door.
Key Responsibilities- Guest Greeting and Seating: Welcome each guest as they arrive, provide accurate wait times, and escort customers to their assigned dining or bar areas.
- Reservation Management: Take and manage reservations, ensuring a seamless experience for our guests.
- Communication and Coordination: Provide menus, introduce guests to their servers, and coordinate with wait staff to ensure efficient seating and service.
- Customer Service: Cater to guests who require extra attention, answer incoming calls, and address customers' questions in a professional and courteous manner.
- Team Collaboration: Assist wait staff as needed and work collaboratively with the front-of-house team to ensure a positive experience for all guests.
- Education: High school diploma or equivalent preferred.
- Experience: Previous work experience as a Host/Hostess or Server, with a strong understanding of restaurant etiquette and customer-service skills.
- Skills: Excellent communication skills, both in-person and via phone, strong organizational skills, and the ability to multitask in a fast-paced environment.
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Hospitality Operations Manager
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