HVAC Technical Support Specialist

1 month ago


Plantsville, Connecticut, United States Marcone HVAC Full time
Job Title: HVAC Technical Support Specialist

We are seeking a highly skilled and experienced HVAC Technical Support Specialist to join our team at Marcone HVAC. As a key member of our support team, you will be responsible for providing exceptional customer service, technical support, and training to our customers and employees.

Key Responsibilities:
  • Provide timely and effective customer service through phone, email, and in-person interactions.
  • Address customer inquiries and resolve technical issues in a professional and courteous manner.
  • Develop and deliver training programs for employees and customers on HVAC products and services.
  • Collaborate with cross-functional teams to ensure seamless support and training.
  • Stay up-to-date with industry developments and product knowledge to provide expert advice and support.
Requirements:
  • 5+ years of experience in HVAC and related functions.
  • 2-year degree in HVAC or related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong knowledge of MS Office suite applications.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.

We are an equal opportunities employer and welcome applications from diverse candidates. Please submit your resume and cover letter to apply for this exciting opportunity.



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