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Client Support Specialist

2 months ago

Ephrata, Pennsylvania, United States Levi's Building Components Full time
Position Overview

Join Our Team at Levi's Building Components

We are a prominent player in the metal roofing accessories sector, and we are seeking a dedicated Client Support Specialist to enhance our growing team. The primary focus of this role will be to manage incoming communications from clients through various channels and respond effectively.

Key Responsibilities:

  • Deliver outstanding service to current clients, potential customers, colleagues, and suppliers.
  • Execute administrative tasks with precision while maintaining an organized workflow.
  • Foster authentic and supportive relationships with clients that align with our company's philosophy, mission, vision, and objectives.
  • Initiate outbound communications to inform clients about product offerings, promotions, and sales.
  • Collaborate on projects and tasks to contribute to the department's and company's growth.

Ideal Candidate Profile:

  • Proficient in various software applications, including the Microsoft Office Suite.
  • Able to thrive in a collaborative team environment.
  • Possesses a friendly and approachable demeanor.
  • Capable of clear and concise communication across all platforms (phone, email, text, etc.).
  • Flexible and adaptable to changing situations.
  • Comfortable managing a diverse workload that may vary day-to-day.
  • Exhibits strong attention to detail.

Benefits Offered:

  • Competitive hourly compensation with opportunities for overtime; $15-$18 per hour based on experience.
  • Attractive profit-sharing bonuses.
  • Comprehensive health, dental, and vision insurance.
  • 401k plan with matching contributions.
  • Paid time off and holidays.
  • Recognition awards and company-sponsored outings.
  • Biannual performance reviews with potential for salary increases.
  • Complimentary company apparel.
  • Flexible scheduling options, accommodating 40-50 hour work weeks.
  • Signing bonus available after a specified period of employment.