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Healthcare Support Specialist

2 months ago

Vista, California, United States Vista Community Clinic Full time
Job Summary

Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing comprehensive, high-quality healthcare services. We are seeking a dedicated and motivated individual to join our team as a Patient Services Representative.

Key Responsibilities
  • Provide exceptional customer service to patients and customers, responding to inquiries in a professional and courteous manner.
  • Perform a variety of administrative tasks, including data entry, record-keeping, and scheduling.
  • Verify patient insurance eligibility and maintain accurate records.
  • Assist with financial and eligibility screening for clinic programs.
  • Prepare and distribute patient materials, such as appointment reminders and educational resources.
  • Collaborate with healthcare staff to ensure seamless patient care.
Requirements
  • Bachelor's degree or equivalent experience in a related field.
  • One year of customer service experience, preferably in a healthcare setting.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in Microsoft Office and electronic health records systems.
Preferred Qualifications
  • Experience working in a multi-specialty clinic or healthcare organization.
  • Knowledge of Practice Management and Electronic Health Records systems.
  • Fluency in Spanish or other languages.
Benefits

Vista Community Clinic offers a competitive compensation package, including health, dental, and vision benefits, as well as a 403(B) plan and flexible spending accounts.