Assistant Training Specialist
3 days ago
About CORA Physical Therapy
CORA Physical Therapy is a leading provider of outpatient services for clients with orthopedic problems, work-related injuries, sport injuries, and neuromuscular and neurological conditions.
Our Mission
We are committed to treating every client with respect and dignity, and to providing exceptional care and service.
Job Summary
We are seeking a highly motivated and experienced Assistant Trainer to join our team. As an Assistant Trainer, you will be responsible for providing training and support to our Patient Service Coordinators, and for ensuring that our front desk and billing operations are running smoothly.
Key Responsibilities
- Provide training and orientation to new Patient Service Coordinators on company standards, billing policies and procedures, and other relevant duties.
- Assist with the interviewing and hiring of Patient Service Coordinators as needed.
- Ensure compliance with all front desk and billing related tasks.
- Serve as a mentor and resource for Patient Service Coordinators.
Requirements
- A minimum of a high school diploma; an Associate's degree or certificate is preferred.
- Previous customer service experience is strongly preferred.
- Proficient with Microsoft Office Suite, including Word and Excel.
- Proficient in data entry and management.
- Strong time management and organizational skills.
- Excellent verbal and written communication skills.
- Good problem-solving skills with high attention to detail.
- High level of personal integrity, reliability, and honesty.
- Ability to travel as needed through the local region.
What We Offer
- Competitive pay.
- Medical, dental, vision, disability, and life insurance.
- 7 paid annual holidays + PTO that grows with time.
- 401k Retirement & savings plan.
- Career growth opportunities within CORA.
- Leadership development: coaching, mentorship, and skill-building activities.
- Tuition reimbursement.
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