Service Department Coordinator

3 weeks ago


Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full time
Job Summary

Maplecrest Ford Lincoln is seeking a highly organized and detail-oriented Service Department Administrator to join their team. As a key member of the service department, this individual will be responsible for ensuring the smooth operation of the service department, including administration, customer service, and communication with the service team.

Key Responsibilities
  • Administration: Process repair orders, manage cashiering responsibilities, file warranty claims, and maintain document control programs.
  • Customer Service: Provide exceptional customer service, respond to customer inquiries, and resolve any issues in a timely and professional manner.
  • Communication: Communicate effectively with the service team, including service advisors, technicians, and managers, to ensure seamless communication and coordination.
Requirements
  • Self-motivated and detail-oriented individual with excellent organizational skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Excellent communication and customer service skills.
  • Basic computer skills and knowledge of Microsoft Office.
  • Associates degree or equivalent experience.
Perks
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.

Maplecrest Ford Lincoln is an equal opportunity employer and a drug-free workplace. We are committed to providing a safe and inclusive work environment for all employees.



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