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Patient Care Specialist

2 months ago

Twin Falls, Idaho, United States Family Health Services Corporation Full time
Job Overview

In compliance with CMS regulations, candidates must be fully vaccinated against COVID-19 and provide proof of vaccination status.

POSITION SUMMARY:

This role involves delivering essential patient care and providing fundamental health education. Responsibilities include administrative tasks that support patient care, such as managing schedules, maintaining records, and overseeing inventory of medical supplies.

Qualifications:

MINIMUM REQUIREMENTS:

LPN, CMA: Completion of an accredited LPN or Medical Assistant program. Valid Idaho state license or current CMA certification.

Bilingual in English/Spanish is preferred.

Compensation: $20.75 per hour for CMA's and $24.50 per hour for LPN's, based on experience.

Employees may qualify for a quarterly bonus of up to $520.

Work Schedule: Full-time position requiring 36 to 40 hours per week.

A referral bonus of $500 is available, along with a $500 sign-on bonus after completing 1,040 hours and six months of employment. CNA's may have the opportunity to participate in the CMA apprenticeship program at the expense of Family Health Services.

SKILLS AND COMPETENCIES:


• Familiarity with patient care documentation and medical histories.


• Understanding of clinical and surgical procedures and related documentation.


• Proficiency in executing clinical and medical tasks.


• Knowledge of patient assessment and triage processes.


• Capability to safely lift and assist patients.


• Commitment to maintaining quality, safety, and infection control standards.


• Proficient in managing schedules and appointments.


• Understanding of inventory management for medical supplies and equipment.


• Knowledge of medication administration protocols and patient care standards.


• Ability to educate patients and families about health conditions and care instructions.


• Awareness of accreditation and certification standards.


• Competence in preparing and processing laboratory samples according to established guidelines.


• Ability to observe, document, and report patient symptoms and progress.

KEY RESPONSIBILITIES:

1. Organizes and manages documentation for patient appointments and surgical procedures.

2. Assists healthcare providers with examinations, treatments, and medical procedures.

3. Conducts patient triage.

4. Inputs nursing charges into the billing system.

5. Reviews patient records, checks patients in, and documents vital signs and medical histories.

6. Records and communicates observed symptoms and changes in patient conditions.

7. Administers medications and applies sterile dressings.

8. Participates in mandatory in-service training programs.

9. Maintains immunization records and tracks abnormal lab results.

10. Manages inventory of clinical and office supplies as required.

11. Provides education to patients on health-related topics.

12. Coordinates the handling and delivery of laboratory specimens and results.

13. Adheres to safety and infection control protocols.

14. Performs other job-related duties as assigned.

ADDITIONAL RESPONSIBILITIES:

SAFETY:

Family Health Services fosters a culture of safety where all employees are responsible for creating and maintaining a secure work environment. Each employee must complete all training requirements, participate in emergency response activities, and serve on safety committees as needed. Employees are expected to report any hazards or unsafe conditions promptly.

COMPLIANCE:

Family Health Services is dedicated to upholding the highest standards of ethics and integrity. Employees are required to ensure accurate reporting and billing practices in accordance with relevant laws and regulations.

PATIENT CENTERED MEDICAL HOME (PCMH):

Family Health Services is committed to delivering exceptional patient care and expects staff to actively participate in the PCMH initiative.

WORKING CONDITIONS:

This position is typically performed in a clinical environment, requiring moderate physical activity. Employees may need to lift or move patients and will be exposed to potentially hazardous materials, necessitating adherence to safety protocols and the use of protective equipment.