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Retail Customer Service Manager

2 months ago


Homewood, Alabama, United States T.J. Maxx Full time
T.J. Maxx Halsted St Job Description

We are seeking a skilled Customer Service Supervisor to join our team at T.J. Maxx Halsted St. As a key member of our store team, you will be responsible for delivering exceptional customer experiences and leading a team of Associates to achieve this goal.

Key Responsibilities:
  • Oversee a team of Associates to ensure excellent customer service and a positive store environment.
  • Train and coach Associates on personalizing the customer experience and promoting loyalty programs.
  • Address customer concerns and issues promptly and professionally.
  • Coordinate breaks and ensure a smooth store operation.

As a Customer Service Supervisor at T.J. Maxx, you will have the opportunity to develop your leadership skills and make a meaningful impact on our customers' shopping experience.