Store Operations Director

6 days ago


Arlington Heights, Illinois, United States At Home Stores LLC Full time
Job Description

The Store Operations Director plays a pivotal role in ensuring the seamless execution of daily store operations, fostering a positive customer experience, and driving sales growth at At Home Stores LLC.

This leadership position oversees all aspects of store management, from maintaining a clean and safe environment to providing exceptional customer service. The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a proven track record of successfully managing high-performing teams.

About the Role
  • Key Responsibilities:
  • Promote a culture of excellence within the store team, encouraging collaboration and teamwork to achieve business objectives.
  • Foster strong relationships with customers, addressing their needs and concerns in a timely and professional manner.
  • Maintain accurate records of sales data, financial performance, and inventory levels to inform strategic decisions.
  • Recruit, train, and develop a talented team of retail professionals, empowering them to excel in their roles.
  • Collaborate with the Store Director to drive sales growth, optimize store layouts, and implement effective visual merchandising strategies.
  • Analyze sales trends, identifying opportunities for improvement and implementing targeted solutions to drive revenue growth.
  • Evaluate employee performance, providing constructive feedback and coaching to ensure individual and team success.

Requirements

  • Bachelor's degree in Business Administration, Marketing, or related field.
  • At least 5 years of experience in retail management, preferably in a similar fast-paced environment.
  • Proven track record of successfully leading high-performing teams, driving sales growth, and improving operational efficiency.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Able to work a flexible schedule, including evenings, weekends, and holidays.
Compensation and Benefits

The estimated salary for this position is $65,000 - $80,000 per year, depending on experience. Additional benefits include health insurance, retirement plan, and paid time off.



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