Store Operations Manager

6 days ago


Harwood Heights, Illinois, United States Foot Locker Full time

Overview:

You're a seasoned retail professional with a passion for delivering exceptional customer experiences. As our Assistant Manager, you'll be responsible for leading a high-performing team to drive sales, maximize profit goals, and maintain a positive and inclusive work environment.

Responsibilities:

  • Coach and motivate your team to drive sales and deliver exceptional customer service
  • Ensure high levels of customer satisfaction by being knowledgeable on all products offered and teaming up with co-workers to provide excellent sales service
  • Deliver sales, customer experience, merchandising, visual, and operational expectations
  • Act as a partner between customers, sales associates, and store leadership
  • Maintain an awareness of all product knowledge and current or upcoming product trends
  • Contribute to a positive and inclusive work environment

Qualifications:

  • Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
  • Confident and comfortable engaging customers to deliver an elevated experience
  • Motivated to achieve great results due to enthusiasm from interacting with customers and athletic products
  • Resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
  • Initiates completion of tasks or activities without necessary supervision
  • Strong cognitive and mathematical skills, including problem analysis, decision making, and financial analysis
  • High level of ethics, values, integrity, and trust
  • Flexible availability including nights, weekends, and holidays

Benefits:

Starting Pay: $19 Hourly



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