Field Service Engineer

2 weeks ago


Mansfield, Massachusetts, United States SPECS-TII Inc. Full time
About SPECS-TII Inc.

SPECS-TII Inc. is a leading supplier of ultra-high vacuum surface analysis instrumentation, with a strong presence in North America. As a subsidiary of SPECS Surface Nano Analysis GmbH, we offer state-of-the-art technology and expert support to our customers.

Job Summary

We are seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support and service to our customers, including on-site installations, maintenance, and repair of complex surface analysis equipment.

Key Responsibilities
  • Provide technical support and troubleshooting to customers via phone, email, and on-site visits.
  • Install and maintain complex surface analysis equipment, including ultra-high vacuum systems.
  • Perform repairs and maintenance on equipment, including hands-on work with UHV systems.
  • Travel frequently to customer sites, primarily in the USA, Canada, Germany, and Japan.
  • Collaborate with customers and colleagues to resolve technical issues and provide expert support.
Requirements
  • Bachelor's degree in a science or engineering field (e.g. physics, engineering, materials science, chemistry).
  • Strong problem-solving and troubleshooting skills, with experience working with complex technical equipment.
  • Hands-on experience with ultra-high vacuum systems and surface analysis equipment.
  • Excellent communication and interpersonal skills, with ability to work effectively with customers and colleagues.
  • Ability to travel frequently, with a valid driver's license and passport.
Preferred Qualifications
  • Master's or Ph.D. in a science or engineering field.
  • Direct experience with SPECS and/or UNISOKU equipment.
What We Offer

SPECS-TII Inc. offers a competitive compensation package, including health insurance, 401(k) plan, paid time off, and life insurance coverage. We also offer opportunities for professional growth and development, as well as a dynamic and supportive work environment.



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