Senior Solution Architect
2 days ago
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Senior Solution Architect to help us sell CX solutions that provide our clients with a beautiful customer journey that achieves results.
Responsibilities- Represent PTP CX services and solutions to clients and partners, which includes client meetings and field events such as conferences and seminars
- Work with customers to identify business and technical requirements
- Architect and scope solutions which meet business and technical requirements
- Present solutions and conduct demonstrations
- Create proposals and respond to functional and technical elements of RFIs/RFPs
- Collaborate with sales, partners and internal teams to provide clients with CX solutions
- Ideal candidate must be self-managed with a proven track record in professional services and software sales
- 5+ years of speech-based IVR development experience
- Knowledge of IVR and speech standards (VoiceXML, SRGS, SISR, MRCP)
- Knowledge of contact center infrastructure
- Experience with large contact center implementations
- Strong presentation skills
- Excellent verbal and written communication skills
- Available to travel
- BS in Computer Science or Information Systems is strongly preferred
Salary is DOE and is extremely competitive.
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Senior Solution Architect
2 weeks ago
Austin, Texas, United States PTP Full timeSenior Solution ArchitectAt PTP, we're seeking a seasoned Senior Solution Architect to join our team. As a key member of our CX solutions team, you'll be responsible for representing our services and solutions to clients and partners, identifying business and technical requirements, and architecting solutions that meet those needs.Key...
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Senior Solution Architect
2 weeks ago
Austin, Texas, United States PTP Full timeSenior Solution ArchitectPTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Senior Solution Architect to help us sell CX solutions that provide our clients with a beautiful customer journey that achieves results.We value aptitude and creativity as well as experience. We are a...
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Solution Architect
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Austin, Texas, United States PTP Full timeSenior Solution ArchitectPTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Senior Solution Architect to help us sell CX solutions that provide our clients with a beautiful customer journey that achieves results.Key ResponsibilitiesRepresent PTP CX services and solutions to...
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