Technology Support Technician

2 weeks ago


Bozeman, Montana, United States Bozeman Public Schools Full time
Position Type:
Technology/Computer Technician

Location:
Bozeman Public Schools

Salary Range:
Classified Grade H - $22.91/hr. or appropriate placement on salary schedule. Benefits Available.

Overview:
A Technology Support Technician plays a crucial role in maintaining and enhancing the technological infrastructure of the school district. This position involves assisting with hardware repairs, managing device inventory, providing Tier 1 and Tier 2 help desk support, and overseeing the maintenance of the district's website. The technician will also engage in special projects that may include hardware and software installations, as well as audio/video support. Given the dynamic nature of technology in education, the technician must be adaptable and ready to handle multiple tasks and shifting priorities.

Key Responsibilities:
  • Conduct general troubleshooting and maintenance of computer systems and networks, including desktops, printers, and software applications.
  • Install software and hardware as required.
  • Possess a working knowledge of Mac OS, Windows OS, and Chrome OS in a networked setting.
  • Maintain an accurate inventory of hardware and devices in collaboration with educational staff.
  • Provide support to individual staff members as needed.
  • Assist in troubleshooting software and hardware issues as assigned.
  • Collaborate with Technology Services staff to resolve complex problems.
  • Support the deployment of hardware and software solutions.
  • Create and maintain knowledge base documentation.
  • Deliver onsite support across all district locations.
  • Perform additional duties as assigned by the Technology Department Supervisor.

Application Procedure: Apply online.

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