Technology Support Technician
2 weeks ago
Technology/Computer Technician
Location:
Bozeman Public Schools
Salary Range:
Classified Grade H - $22.91/hr. or appropriate placement on salary schedule. Benefits Available.
Overview:
A Technology Support Technician plays a crucial role in maintaining and enhancing the technological infrastructure of the school district. This position involves assisting with hardware repairs, managing device inventory, providing Tier 1 and Tier 2 help desk support, and overseeing the maintenance of the district's website. The technician will also engage in special projects that may include hardware and software installations, as well as audio/video support. Given the dynamic nature of technology in education, the technician must be adaptable and ready to handle multiple tasks and shifting priorities.
Key Responsibilities:
- Conduct general troubleshooting and maintenance of computer systems and networks, including desktops, printers, and software applications.
- Install software and hardware as required.
- Possess a working knowledge of Mac OS, Windows OS, and Chrome OS in a networked setting.
- Maintain an accurate inventory of hardware and devices in collaboration with educational staff.
- Provide support to individual staff members as needed.
- Assist in troubleshooting software and hardware issues as assigned.
- Collaborate with Technology Services staff to resolve complex problems.
- Support the deployment of hardware and software solutions.
- Create and maintain knowledge base documentation.
- Deliver onsite support across all district locations.
- Perform additional duties as assigned by the Technology Department Supervisor.
Application Procedure: Apply online.
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