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Dental Office Coordinator

2 months ago

Ventura, California, United States Pacific Dental Services Full time
About the Role

Pacific Dental Services is seeking a highly skilled and detail-oriented Dental Office Coordinator to join our team. As a key member of our front office staff, you will play a vital role in ensuring the smooth operation of our dental practice.

Key Responsibilities
  • Modeling Company Culture: Demonstrate a warm and approachable demeanor to each patient, consistently providing a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).
  • Scheduling and Coordination: Schedule appointments to ensure each healthcare provider has a smooth and productive day.
  • Communication and Interpersonal Skills: Interact and communicate with patients and guests in the reception area during their wait time, answering telephones in a timely manner and handling all calls with efficiency and thoroughness.
  • Administrative Tasks: Ensure all tasks on the front office checklist are completed daily, post payments to patient accounts in accordance with Company policies, and maintain accurate and up-to-date patient information.
  • Subject Matter Expertise: Develop a thorough understanding of our practice management system, including patient registration, e-check in, and account management.
  • Team Collaboration: Participate in daily morning huddles, monthly team meetings, and other meetings as required, demonstrating a commitment to teamwork and collaboration.
Requirements
  • Education: High School Diploma or general education degree (GED)
  • Skills and Abilities: Results-oriented, patient advocate, process-focused operator, financial acumen, influencer, and self-motivated individual with excellent interpersonal, oral, and written communication skills.
Benefits
  • Medical, Dental, and Vision Insurance
  • Paid Time Off
  • Tuition Reimbursement
  • 401K
  • Paid Time to Volunteer in Your Local Community