IT Infrastructure Manager

5 days ago


Allentown, Pennsylvania, United States Volvo Group Full time

Job Summary

We are seeking an experienced IT Administrator and Information Systems Security Manager (ISSM) to lead the development, implementation, and management of Mack Defense's IT network. This role involves establishing a comprehensive IT strategy that aligns with business objectives and ensuring compliance with government regulations.

Key Responsibilities

  • Manage collaborative relationships with Managed Service Providers (MSP) and internal stakeholders to ensure network uptime and security compliance.
  • Oversee daily administration of IT systems, including user setup, security management, and hardware maintenance.
  • Develop and report on key performance indicators for IT infrastructure & project deliverables.
  • Manage budgets and validate IT asset consumption, auditing invoices against contracts.
  • Develop and maintain accredited classified computer systems for Mack Defense programs, collaborating with both internal and external partners to maintain system accreditation.
  • Ensure compliance with government security measures and conduct continuous monitoring.
  • Apply cybersecurity controls per US Federal Government requirements and conduct technical inspections to mitigate security vulnerabilities.
  • Provide updates on critical IT system activities to the company Government Security Committee.
  • Direct IT development and enhancement activities for reliable and cost-effective business solutions.
  • Lead lifecycle management and maintenance of critical company systems such as the Enterprise Resource Planning (ERP) and CAD PDM systems.

Requirements

  • Proven ability to lead in an entrepreneurial environment, balance priorities, and meet deadlines.
  • Strong communication skills, capable of conveying technical information to non-IT colleagues.
  • Solutions-focused demonstrating effective stakeholder management and problem-solving abilities.
  • User experience focused with strong focus on active listening and empathy.
  • Business analysis skills to translate requirements into use cases.
  • Bachelor's degree in Computer Science or related field required, with 12+ years of relevant experience. Master's degree preferred.
  • 10+ years in information systems security, with experience in NISPOM and DoD requirements.
  • Experience with common IT services, MSP management, and proficiency in Microsoft Office 365 and SharePoint.
  • Knowledge of ITSM and hands-on experience with security solutions.
  • An active U.S. Government Security Clearance (preferred) or ability to obtain one; U.S. citizenship required.

What We Offer

  • Competitive medical, dental and vision insurance.
  • Generous paid time off including paid caregiver and parental leave policies.
  • Competitive matching retirement savings plans.
  • Working environment where your safety, health and wellbeing come first.
  • Focus on professional and personal development through Volvo Group University.
  • Programs that make today's challenging reality of combining work and personal life easier.


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