Premium Guest Relations Team Member
7 days ago
Compensation and Benefits
We offer a competitive salary of $21.00 per hour, with opportunities for growth and professional development.
As a Levy team member, you'll enjoy access to our exclusive benefits program, including Instapay (early access to your wages) and high-interest savings through the EVEN app.
In addition to our comprehensive benefits package, we're committed to fostering a culture of diversity, equity, and inclusion in the workplace.
Our associates are valued and respected for their unique perspectives and experiences, and we strive to create an environment that promotes collaboration, creativity, and growth.
Job Overview
Levy is a leading provider of hospitality services, dedicated to delivering exceptional experiences for our guests and customers.
As a Premium Guest Relations team member, you'll play a critical role in ensuring that our guests receive unparalleled service and attention to detail.
From greeting guests at the arena to resolving any issues that may arise during their visit, you'll be the face of Levy and the epitome of our brand promise: 'Delivering Exceptional Experiences.'
Key Responsibilities
- Assist in maintaining standards to ensure all premium suite services exceed guests' expectations.
- Serve as the primary point of contact for guests to request catering, set up clients, events, and menu builds.
- Analyze feedback from clients and operations to continually enhance services.
- Communicate effectively with Premium Suite clients and AEG Premium Sales & Service team (PSS) to process any billing questions or issues.
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