Levy Arena Guest Relations Coordinator

7 days ago


Los Angeles, California, United States Levy Full time

Company Overview:

Levy, a leading presence in the food, beverage, and retail industry, operates across 200 plus entertainment, sports, and restaurant venues across the country.

We leverage unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences from the stadium to the head table.


About the Job:

This is an exciting opportunity to work as a Premium Guest Relations Coordinator with Levy, where you will play a crucial role in exceeding guests' expectations by providing exceptional service and support.

You will be responsible for maintaining standards, serving as the primary point of contact for guests, and analyzing feedback to continually enhance services.


Key Responsibilities:

  • Assist in maintaining standards to ensure all premium suite services exceed guests' expectations.
  • Serve as the primary point of contact for guests to request catering and events.
  • Analyze feedback from clients and operations to continually enhance services.
  • Ensure all A/R and suite requests are processed efficiently.

Requirements:

  • English reading, writing, math, and computer skills required.
  • Proficient in Microsoft Outlook, Word, Excel, PowerPoint.
  • Able to stoop, bend, and perform extensive standing and walking including stairs.
  • Flexible with schedule and able to work different shifts.

Salary and Benefits:

The estimated salary for this position is $21.00 per hour. As an associate of Levy, you will enjoy benefits such as Instapay (early access to your wages), high-interest savings through the EVEN app, Associate Shopping Program, Health and Wellness Program, Discount Marketplace, and Employee Assistance Program.



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