Retail Key Carrier

1 month ago


Phoenix, Arizona, United States TJ Maxx Full time
Key Carrier Job Description

At TJ Maxx, we're always looking for talented individuals to join our team. As a Key Carrier, you'll play a key role in maintaining the store's operations and ensuring a positive customer experience.

Key Responsibilities:
  • Alternate between Coordinator and Key Carrier roles based on store needs
  • Act as Manager on Duty, adhering to company policy and procedure
  • Ensure store team performs tasks and activities in accordance with store plan
  • Address customer service issues and provide coaching to Associates
  • Maintain accurate Associate coverage in service areas
  • Ensure Associates adhere to operational procedures
  • Communicate effectively with management and Associates
  • Provide feedback, recognition, and coaching to Associates
  • Support Associate training needs
  • Ensure adherence to labor laws, policies, and procedures
  • Promote credit and loyalty programs
  • Support shrink reduction goals and programs
  • Promote safety awareness and maintain a safe environment
Requirements:
  • Able to work a flexible schedule, including nights and weekends
  • Team player with effective communication skills
  • Able to respond to changes in direction or unexpected situations
  • Knowledge of company standard software, systems, and procedures
  • Knowledge of merchandise flow in stores
  • Proven problem-solving skills
  • Able to coach, delegate, and follow up on multiple people/tasks
  • Able to act quickly under challenging circumstances
  • Capable of multi-tasking
  • Superior communication and organizational skills
  • 1 year retail experience, 6 months leadership experience
Benefits:

TJ Maxx offers a range of benefits to its employees, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.

Eligible employees may also receive 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance.

Contact your TJX representative for more information.



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