Front Desk Ambassador
1 month ago
Customer Experience Representative Job Description
We are seeking a highly motivated and customer-focused individual to fill the role of Customer Experience Representative. As a key member of our customer service team, you will be responsible for delivering exceptional service to our internal and external customers.
Key Responsibilities
- Develop and maintain strong relationships with our customers
- Identify opportunities to improve our services and make recommendations
- Work closely with our line service team to meet and exceed customer expectations
- Monitor and report on customer feedback and concerns
Requirements and Qualifications
- Customer service experience preferably in the service industry
- High school diploma or equivalent
- Ability to work evenings, weekends, and holidays
- Acceptable driving record
Compensation and Benefits
We offer a competitive salary of $17.50-$18.00 per hour, depending on experience, along with a comprehensive benefits package that includes a matching 401(k) program, paid time off (PTO), medical, dental, and vision coverage, and performance-based bonuses.
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