Circuit of the Americas Team Member

17 hours ago

Del Valle, Texas, United States Circuit of the Americas Full time
Job Title: COTA Karting Team Member

Circuit of the Americas (COTA) is a 365 entertainment destination for world-class events located in Austin, TX.

The sports and entertainment portfolio at COTA is unmatched in the country with Formula 1 US Grand Prix, NASCAR, and MotoGP attracting global fans during championship races on the famed Circuit and Live Nation producing over 30 headline concerts every year at the Germania Insurance Amphitheater.

Job Description:

As a member of the COTA Karting team, your role will include offering exceptional service and contributing to the COTA vision of making memories for our guests.

At COTA, there is fun at every turn, and we believe every team member should reflect the spirit of fun. You will ensure a positive company image by providing gracious, friendly, and efficient customer service to both COTA guests and your fellow team members.

Essential Functions:
  • Give every customer immediate and undivided attention.
  • Surprise and delight the customers with consistent support from the beginning of their experience to the moment they leave our campus.
  • Ensure the safety of everyone by thoroughly cleaning all work areas often during your shift.
  • Follow department procedures to maintain inventory and process payment transactions.
  • Operate and sanitize all karting/ride equipment according to company procedures.
  • Educate COTA guests on the entire COTA Karting experience with enthusiasm.
  • Operate our Soaring Eagle and other amusement rides.
  • Make sure seat belts and lap bars are locked and secure.
  • Enforce rider restriction and measure for height requirements.
Requirements:
  • Strong work ethic and integrity.
  • Ability to follow instructions and procedures.
  • Understand and communicate quality goals and all COTA information to customers.
  • Ability to learn basic knowledge of all products carried in the department.
  • Ability to listen and communicate effectively.
  • Available for flexible scheduling to meet needs of the department.
Physical Demands:

Ability to lift and/or move up to 25lbs.

While performing the duties of this job, the employee is regularly required to talk, hear, and listen.

Ability to sit, stand, use hands to handle or feel, and reach with hands and arms.

Specific vision abilities required by this job include depth perception.

Work Environment:

While performing the duties of this position, the employee is occasionally exposed to work near moving mechanical parts, wet or humid conditions, outdoor weather conditions, extreme cold, and extreme heat.

The noise level in the work environment is usually moderate but is loud during events.

Weekday availability preferred.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

EQUAL EMPLOYMENT OPPORTUNITY:

COTA strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

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