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Real Estate Operations Coordinator

2 months ago

Boston, Massachusetts, United States CHARLESGATE Full time
Job Description

**About the Role**

CHARLESGATE is seeking a highly organized and detail-oriented individual to join our team as a Real Estate Operations Coordinator. As a pivotal member of our brokerage, you will be responsible for providing administrative support to our real estate agents and ensuring the smooth operation of day-to-day activities within the brokerage.

**Key Responsibilities**

  • **Administrative Support**: Manage and execute standard operating processes for the brokerage & manager such as pulling reports, fielding agent inquiries regarding processes and resources, and maintaining sales supplies such as signage.
  • **Transaction Coordination**: Oversee real estate transactions, ensuring that agents are following the office protocol in terms of documenting and tracking deals appropriately.
  • **Database Management**: Maintain accurate client databases, including contact information, property details, and transaction records using the brokerage software suite.
  • **Marketing Assistance**: Assist in the creation and distribution of marketing materials, including flyers, postcards, QR codes for CMA's and other templated materials.
  • **Financial Management**: Assist with financial tasks such as invoicing, tracking expenses, processing payments, and reconciling accounts.
  • **Compliance**: Ensure compliance with industry regulations and internal policies, including record-keeping and documentation requirements as set forth and approved by the Brokerage Manager.

**Technical Qualifications**

  • 2+ years working as a real estate brokerage office administrator or as a transaction coordinator.
  • Proficiency in real estate software, including CRM, electronic signature, brokerage back office software, document cloud systems, Google Workplace, and the like.
  • Familiarity and proficiency with basic marketing design tools like Canva a plus.

**What We're Looking For**

  • Exceptional organizational abilities with a proven track record of managing multiple tasks and deadlines efficiently.
  • Strong written and verbal communication skills, with the ability to interact professionally with clients and real estate professionals.
  • High level of attention to detail to ensure accuracy in document management and transaction coordination.
  • Familiarity with local and national real estate laws and regulations is a plus.
  • Positive and friendly customer service first attitude.

**About CHARLESGATE**

CHARLESGATE is an interdisciplinary real estate firm that services all aspects of residential and multifamily real estate - brokerage, investment sales, property management, construction, and new development sales & marketing. Our vision is to inspire and empower our clients, our team, and our communities through comprehensive real estate solutions. We are headquartered in Boston in the Back Bay, and we are rapidly growing, including making the Inc 5000 list of the fastest-growing private companies in America 4x.

**Our Core Principles**

  • **ETHICS**: We operate with integrity, transparency, and accountability.
  • **RELATIONSHIPS**: We build strong relationships with our clients, partners, and team members.
  • **RESULTS**: We deliver exceptional results through hard work, dedication, and innovation.

**Our Cultural Values**

  • **Positive Attitude**: We approach challenges with a positive and solutions-focused mindset.
  • **Empathy**: We seek to understand the perspectives of others and provide exceptional service.
  • **Proactivity**: We take initiative and use good judgment to drive results.
  • **Ownership**: We take ownership of our work and strive for excellence.
  • **Curiosity**: We continuously learn and improve to stay ahead of the curve.
  • **Resourcefulness**: We are effective and efficient in our work.
  • **Communication**: We communicate clearly and concisely to ensure understanding.

**Our Benefits**

  • Competitive salary and great growth opportunities.
  • Excellent and industry-leading health insurance.
  • Liberally flexible paid time off.
  • A comprehensive benefits package, including 401K/FSA/supplemental insurance.
  • A support team like none other in the industry.