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Veterinary Client Service Representative

2 months ago


Portland, Maine, United States Portland Veterinary Emergency and Specialty Care Full time
About Us

Portland Veterinary Emergency and Specialty Care is a leading provider of emergency and specialty veterinary care in southern Maine. We are committed to delivering exceptional patient care and building strong relationships with our clients and team members.

Job Summary

We are seeking a full-time Client Service Representative to join our emergency department. As a key member of our team, you will provide exceptional client service, communicate effectively with clients and medical staff, and contribute to the overall success of our hospital.

Key Responsibilities
  • Provide a welcoming environment for clients and patients by delivering exceptional client service
  • Answer and respond to incoming communications, including phone calls and emails
  • Communicate client and patient needs to the emergency medical team
  • Process payments and perform routine office duties
Requirements

To be successful in this role, you will need:

  • Customer service experience, with a passion for delivering exceptional service
  • Strong communication and organizational skills, with attention to detail
  • A collaborative and solution-based approach to problem-solving
What We Offer

We offer a competitive compensation package, including fair base pay, medical, dental, and vision insurance, long-term disability, life insurance, and more. Our team-driven workplace values collaboration, innovation, and continuous learning. We are committed to building a long-term successful relationship with our team members and providing opportunities for growth and development.