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Veterinary Client Care Specialist

2 months ago


Portland, Maine, United States Portland Veterinary Emergency and Specialty Care Full time

About the Role:

Portland Veterinary Emergency and Specialty Care is seeking a skilled Client Service Representative to join our emergency department team. As a key member of our team, you will provide exceptional client service and support to our clients and patients in emergency and urgent situations.

Key Responsibilities:

  • Provide a calm and welcoming environment for clients and patients by delivering exceptional client service
  • Answer and respond to incoming communications, including phone calls and emails
  • Communicate client and patient needs to the emergency medical team
  • Perform routine office duties, such as scanning and faxing

Requirements:

Previous veterinary experience is required for this position. We are committed to valuing our team members by providing a rewarding compensation package, including fair base pay, an extensive benefit plan, and opportunities for professional development and learning.

About Us:

Portland Veterinary Emergency and Specialty Care is a growing 26 doctor emergency and specialty hospital offering a range of services, including surgery, internal medicine, oncology, and emergency care. We are committed to providing the highest quality care to our patients and their people.