Senior Excursion Coordinator
7 days ago
We are seeking an experienced Senior Excursion Coordinator to join our team at Allen Marine Inc.
Estimated Salary: $60,000 - $80,000 per year.
About the Role:- As a Senior Excursion Coordinator, you will be responsible for ensuring the smooth operation of shore excursions and providing exceptional customer service to clients.
- You will work closely with cruise line staff, motor coach dispatchers, and driver/guides to ensure tours depart and arrive on time.
- Leadership: Assist the Sales & Service Manager in supervising a team of 12-18 team members.
- Communication: Respond to emails and reconcile invoices as needed.
- Training: Assist the Sales & Service Manager in initial training of Tour Representatives and recurrent training throughout the season.
- Problem-Solving: Solve unique spontaneous problems regularly and make decisions quickly and accurately both as an individual and as a team.
- Experience: At least three years' experience in the tourism/visitor or customer service industry.
- Skills: Strong multitasking skills, highly developed communication and organizational skills.
- Qualifications: Valid US driver's license, good driving record, proficiency in Microsoft Office, and ability to pass a pre-employment drug screening and random drug testing program.
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Shore Excursion Coordinator
1 week ago
Sitka, Alaska, United States Allen Marine Inc Full time**Job Description:**We are seeking a Shore Excursion Coordinator to join our team at Allen Marine Inc. in Juneau, Alaska. As a Shore Excursion Coordinator, you will be responsible for directing cruise ship guests to assigned motorcoaches and designated waiting areas.**Key Responsibilities:**Direct and assist passenger movement between cruise ship and tour...
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Excursion Coordinator
7 days ago
Sitka, Alaska, United States Allen Marine Inc Full timeAbout the RoleThis shore-based position requires a friendly and organized individual who can work effectively in a team or individually. The ideal candidate will have excellent communication skills and be able to prioritize tasks efficiently.Key qualifications include:Presenting a professional and friendly attitude while working in a fast-paced...
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Tourism Experience Coordinator
1 week ago
Sitka, Alaska, United States Allen Marine Inc Full timeAbout the Role:We are looking for a Guest Services Representative to join our team at Allen Marine Inc. in Juneau, Alaska. This is a shore-based position responsible for directing cruise ship guests booked on Allen Marine excursions to assigned motorcoaches and/or designated waiting areas.Key Responsibilities:Provides exceptional customer service to cruise...
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Guest Services Representative
7 days ago
Sitka, Alaska, United States Allen Marine Inc Full timeAbout the Job:We are seeking a Tourism Experience Coordinator to join our team at Allen Marine Inc. in Juneau, Alaska. This is a shore-based position responsible for directing cruise ship guests booked on Allen Marine excursions to assigned motorcoaches and/or designated waiting areas.Key Responsibilities:Ensures a seamless experience for cruise ship guests,...
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Expedition Navigator
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Sitka, Alaska, United States Allen Marine Inc Full timeJob OverviewThe Expedition Leader is a key role on our Alaskan Dream Cruises vessels, responsible for ensuring the success and safety of every voyage. This position combines expedition leadership with cruise direction, working closely with the captain and hotel manager to deliver exceptional guest experiences.A strong background in natural resources, marine...
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Logistics Coordinator
1 month ago
Sitka, Alaska, United States Allen Marine Inc Full timeJob Summary:We are seeking an experienced Logistics Coordinator to join our team at Allen Marine Inc. This is a challenging and rewarding role that requires strong organizational and communication skills.About the Role:Manage inventory levels, including purchasing, receiving, stocking, and distributing supplies to ensure smooth operations of our tours.Work...
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Senior Marine Electrician
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Sitka, Alaska, United States Allen Marine Inc Full timeElectrical Project ManagerAs an Electrical Project Manager at Allen Marine Inc, you will be responsible for overseeing electrical projects from planning to completion.About the RoleThis position requires strong project management skills, as well as excellent technical knowledge of marine electrical systems.Key ResponsibilitiesDeveloping and managing project...