Plasma Donor Screener and Phlebotomy Technician

4 days ago


Springfield, Illinois, United States Biolife Plasma Services Full time
Become a Critical Part of Patient-Centric Care at Biologics

Join our mission to transform patient care by developing novel specialty pharmaceuticals and patient support programs as a Customer Experience Specialist at Biolife Plasma Services.

About the Position:

This unique role requires strong communication skills, empathy, and a commitment to delivering exceptional customer experiences. Key responsibilities include:

  • Screening donors for eligibility and collecting vital signs.
  • Preparing donor charts, maintaining accurate records, and coordinating donor compensation.
  • Identifying opportunities for process improvements and implementing changes.
Key Requirements:

To succeed in this position, you will need:

  • A high school diploma or equivalent.
  • The ability to walk and/or stand for extended periods.
  • Flexibility to work varied shifts, including evenings, weekends, and holidays.
  • Fine motor coordination, depth perception, and the ability to hear equipment from a distance.
  • Prolonged glove wear due to potential exposure to bloodborne pathogens (risk level 1).
  • A minimum of 1 year's experience working in a customer-facing role.
Benefits and Compensation:

We offer a comprehensive benefits package, which includes:

  • An estimated starting hourly wage of $16.00 per hour.
  • Eligibility for short-term incentives, medical, dental, vision insurance, a 401(k) plan, company match, and other benefits.
  • Up to 80 hours of sick time per calendar year and accrual of up to 120 hours of paid vacation.


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