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Automotive Service Consultant
2 months ago
As an Automotive Service Consultant, you will play a pivotal role in ensuring customer satisfaction and smooth operations within our service department.
Key Responsibilities:
- Act as a liaison between customers and technicians, fostering strong relationships.
- Coordinate service appointments efficiently.
- Prepare detailed service estimates for customers.
- Communicate essential information regarding costs, required parts, and services needed.
- Reach out to customers to discuss any additional work required, providing clarity on details and associated costs.
- Oversee the progress of service tasks with technicians to ensure timely completion.
Qualifications:
- Prior experience in a similar role or relevant product knowledge is beneficial.
- Exceptional communication and customer service abilities.
- Proficient in computer systems and mechanical software applications.
- A minimum of two to four years of related experience or training is preferred.
ELB Automotive is a trusted local automotive repair facility dedicated to comprehensive mechanical repairs across various vehicle makes and models. Our state-of-the-art facility is equipped with the latest technology and tools to provide high-quality service.