Senior HVAC Technical Documentation Specialist
2 days ago
Ephoca is seeking a highly skilled Senior HVAC Technical Documentation Specialist to create, maintain, and manage high-quality technical documentation for our HVAC products.
This role is critical to ensuring the accuracy and consistency of our documentation, which includes Cutsheets, Installation and Operating Manuals (IOMs), service manuals, troubleshooting guides, product data sheets, and technical how-to video scripts.
The successful candidate will work closely with our team to gather specifications and test results, maintain a comprehensive change-log, and ensure timely documentation updates.
Key Responsibilities:
- Author and manage HVAC-specific technical documents.
- Collaborate with the VP of Product, lead technician, and product specialist to gather specifications and test results.
- Maintain a comprehensive and up-to-date change-log to track ongoing updates.
- Stay informed of product changes and coordinate with the team to ensure accurate, consistent, and timely documentation updates.
Required Qualifications:
- Minimum of 5+ years of direct experience writing HVAC-specific technical documentation for the US market.
- Portfolio with examples of actual Cutsheets and IOMs written is required.
- Proficiency in authoring software and revision management systems.
Preferred Qualifications:
- Hands-on experience with HVAC installation or maintenance.
- Familiarity with best practices in document control, quality checks, and process improvements for documentation workflows.
Work Environment:
- This position is ideally based in our New York City office.
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