Front Desk Coordinator Specialist

2 days ago


Fayetteville, North Carolina, United States Smile Doctors Full time

Solidify your career with a leading provider of orthodontic services by becoming our Front Desk Coordinator Specialist As a key member of our team in Fayetteville, you'll have the opportunity to work with a dynamic group of professionals who prioritize excellent patient care.

About Our Organization

Smile Doctors operates the largest national network of orthodontic clinics, serving patients in over 20 states across the country. Our commitment to delivering top-notch care has earned us recognition as an industry leader, and we're excited to welcome a talented individual like you to our team

Compensation and Perks

This role comes with a generous compensation package that includes a salary range of $42,000 - $52,000 per year, based on experience. Additionally, you'll enjoy:

  • Competitive medical, dental, vision, and life insurance plans
  • Access to short and long-term disability coverage
  • A 401(k) plan with employer matching contributions
  • A minimum of two weeks paid time off in your first year, plus paid holidays
Responsibilities

In this critical support role, you will:

  • Ensure seamless communication between patients, clinicians, and other stakeholders
  • Perform various administrative tasks, including scheduling, billing, and record-keeping
  • Develop and implement effective internal marketing strategies to boost staff engagement and retention
  • Maintain accurate and up-to-date records of patient interactions and correspondence
  • Promote positive relationships with patients, families, and colleagues through exceptional customer service skills
Qualifications

To succeed in this position, you'll require:

  • A high school diploma or equivalent as a minimum educational requirement
  • At least one year of relevant administrative experience, preferably in a healthcare setting
  • Bilingualism in Spanish is a plus, though not mandatory
  • Proficiency in Microsoft Office applications, such as Word, Excel, and Outlook


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