Warehouse Operations Manager
4 weeks ago
Material Handling Inc. is a leading provider of material handling equipment services in the Southeast, seeking an experienced professional to join our Nashville, TN team. As a Dock & Door Technician - Team Lead, you will be responsible for installing, servicing, and repairing loading dock equipment and industrial doors at customer facilities in Middle Tennessee.
Key Responsibilities:
- Measure and optimize technician utilization to provide service in a profitable manner.
- Ensure technicians operate safely and are properly trained on all safety procedures.
- Drive sales through exceptional service and addressing customer needs.
- Troubleshoot dock and door equipment, mechanisms, and electrical circuits.
- Perform service, maintenance, repair, and installation on commercial doors and loading dock equipment.
- Conduct preventive maintenance inspections on warehouse facilities.
- Verify quality by checking for proper installation, clearance, and balance.
- Communicate effectively and complete all paperwork accurately.
- Demonstrate a commitment to customer satisfaction.
Requirements:
- 5+ years of door service and installation experience, with Fire Door Certification a plus.
- Dock equipment service and installation experience is a plus.
- Excellent customer service skills are required.
- High school diploma, G.E.D., or technical school graduate preferred.
- Ability to work outdoors, at heights, and lift up to 100 pounds.
- Strong communication and paperwork skills.
- Ability to pass a physical, drug screen, and background check.
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