Warehouse Operations Manager

4 weeks ago


Nashville, Tennessee, United States Material Handling Inc. Full time
Job Overview

Material Handling Inc. is a leading provider of material handling equipment services in the Southeast, seeking an experienced professional to join our Nashville, TN team. As a Dock & Door Technician - Team Lead, you will be responsible for installing, servicing, and repairing loading dock equipment and industrial doors at customer facilities in Middle Tennessee.

Key Responsibilities:

  • Measure and optimize technician utilization to provide service in a profitable manner.
  • Ensure technicians operate safely and are properly trained on all safety procedures.
  • Drive sales through exceptional service and addressing customer needs.
  • Troubleshoot dock and door equipment, mechanisms, and electrical circuits.
  • Perform service, maintenance, repair, and installation on commercial doors and loading dock equipment.
  • Conduct preventive maintenance inspections on warehouse facilities.
  • Verify quality by checking for proper installation, clearance, and balance.
  • Communicate effectively and complete all paperwork accurately.
  • Demonstrate a commitment to customer satisfaction.

Requirements:

  • 5+ years of door service and installation experience, with Fire Door Certification a plus.
  • Dock equipment service and installation experience is a plus.
  • Excellent customer service skills are required.
  • High school diploma, G.E.D., or technical school graduate preferred.
  • Ability to work outdoors, at heights, and lift up to 100 pounds.
  • Strong communication and paperwork skills.
  • Ability to pass a physical, drug screen, and background check.


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