Field Service Professional for Cooling Water Optimization
5 days ago
Taprogge America Corporation, a renowned privately owned company founded in 1957, is situated in Farmingdale, NY. Our headquarters Taprogge GmbH is located in Germany. We are recognized globally for setting technological standards in the specialized field of cooling water circuit optimization.
We are synonymous with online cleaning of heat exchangers and condenser tubes using innovative technologies for cooling water filtration and our Taprogge Continuous Tube Cleaning Systems. Our technology has been demonstrated and accepted worldwide as highly efficient, reliable, and eco-friendly. With over 14,000 installations in more than 100 countries, we are the international market leader in the optimization of cooling water circuits.
Taprogge America is seeking an experienced Field Service Professional to be based out of our Farmingdale, NY office. This position offers a competitive salary of $85,000 per year plus commission, company paid health benefits, 401K with company match, and generous paid time off. Additionally, you will enjoy our Summer Hours program, incentive compensation, and other outstanding perks.
The role of Field Service Professional is an integral part of our business. You will perform mechanical and electrical inspections, testing, and repairs of company supplied equipment as well as supervise customer/subcontractor personnel working on company-supplied products. This occasionally requires work in confined spaces. Field Service Professionals also provide recommendations for performance improvement and training of customer personnel, including soliciting orders for paid service, system consumables, spare parts, and inspections of installed systems which involves travel to customer locations.
Other key responsibilities include:
- Effective communication with customers
- Generation of job related documentation, including service and expense reports, time sheets, etc.
- Support of Service Personnel in the field and daily communication with Service Coordinator to update current and future scheduling
To succeed in this role, you must possess:
- Mechanical experience including knowledge of electro-mechanical equipment (troubleshooting and repair skills)
- Ability to interpret mechanical and electrical engineering drawings
- Strong customer service focus and interpersonal skills
- Ability to work with minimal supervision
Bilingualism in Spanish or Portuguese and PLC programming knowledge are desirable but not mandatory.
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