Technical Support Representative
3 days ago
Laminex Inc is looking for a skilled Technical Support Representative to join our team. As a Technical Support Representative, you will be responsible for assisting customers with technical issues related to our products.
The ideal candidate will have a strong understanding of data privacy and security, excellent customer service and communication skills, and the ability to troubleshoot complex technical issues.
- Strong knowledge of computer systems and software
- Excellent customer service and communication skills
- Ability to work independently and as part of a team
- Strong attention to detail and organizational skills
As a Technical Support Representative, you can expect a competitive salary range of $55,000 - $75,000 per year, depending on experience and qualifications. In addition to a salary, you will also be eligible for benefits such as group healthcare and 401(k) matching.
Key ResponsibilitiesYour primary responsibilities will include:
- Provide technical support to customers via phone, email, or chat
- Analyze and troubleshoot technical issues
- Install and configure software and hardware
- Document customer interactions and maintain accurate records
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