Technical Support Representative

3 days ago


Greenwood, South Carolina, United States Laminex Inc Full time
Technical Support Role

Laminex Inc is looking for a skilled Technical Support Representative to join our team. As a Technical Support Representative, you will be responsible for assisting customers with technical issues related to our products.

The ideal candidate will have a strong understanding of data privacy and security, excellent customer service and communication skills, and the ability to troubleshoot complex technical issues.

  • Strong knowledge of computer systems and software
  • Excellent customer service and communication skills
  • Ability to work independently and as part of a team
  • Strong attention to detail and organizational skills
Salary and Benefits

As a Technical Support Representative, you can expect a competitive salary range of $55,000 - $75,000 per year, depending on experience and qualifications. In addition to a salary, you will also be eligible for benefits such as group healthcare and 401(k) matching.

Key Responsibilities

Your primary responsibilities will include:

  • Provide technical support to customers via phone, email, or chat
  • Analyze and troubleshoot technical issues
  • Install and configure software and hardware
  • Document customer interactions and maintain accurate records


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