Bilingual Service Representative
1 day ago
**About the Role**
We are seeking a highly skilled Bilingual Spanish Teller Member Service Representative to join our team at Neighbors United FCU. As a key member of our staff, you will be responsible for delivering exceptional service to our members by providing product and service information, performing teller functions, and resolving technical issues.
Responsibilities- Teller Transactions: Process all transactions for members in a timely and accurate manner.
- Customer Support: Handle customer inquiries and complaints professionally and efficiently.
- Cross-Selling Opportunities: Identify and communicate product and service information to members to enhance their financial well-being.
- Product Troubleshooting: Troubleshoot and resolve product issues and concerns in a prompt and effective manner.
- Documentation: Maintain accurate records of member interactions and updates.
- Knowledge Development: Stay up-to-date on evolving products and services to provide expert advice to members.
**Requirements**
- Prior experience in financial institutions, customer service, sales, cash handling, or related fields.
- Ability to build strong relationships with members from diverse backgrounds.
- Excellent communication, interpersonal, and problem-solving skills.
- Flexible scheduling to meet business needs.
- Positive and professional attitude.
- Bilingual Spanish required.
**Salary:** $45,000 - $60,000 per year, based on experience and qualifications.
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