Customer Service Ambassador

5 days ago


San Jose, California, United States LAZ parking Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at LAZ Parking. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients and customers.

Key Responsibilities
  • Greet and Assist Customers: Greet customers in a friendly and welcoming manner, and provide assistance with parking and other related services.
  • Resolve Customer Issues: Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide Cash Handling Services: Handle cash transactions and provide change as needed.
  • Assist with Parking Operations: Assist with parking operations, including directing traffic and providing jump-start assistance.
  • Contribute to Team Efforts: Collaborate with other team members to ensure a smooth and efficient parking experience.
Requirements
  • High School Diploma or Equivalent: A high school diploma or equivalent is preferred, but not required.
  • Customer Service Experience: Strong customer service experience is required, with a focus on providing exceptional service and resolving customer issues.
  • Cash Handling Experience: Cash handling experience is preferred, but not required.
  • Parking Industry Experience: Parking industry experience is preferred, but not required.
Physical Demands
  • Ability to Work in Various Environments: Ability to work in various environments, including heat, wind, snow, and rain.
  • Ability to Lift and Carry: Ability to lift and carry up to 20 pounds.
  • Ability to Stand and Walk: Ability to stand and walk for extended periods of time.
What We Offer
  • Competitive Pay: Competitive pay and benefits package.
  • Opportunities for Advancement: Opportunities for advancement and professional growth.
  • Collaborative Work Environment: Collaborative work environment with a focus on teamwork and customer satisfaction.


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