Chocolate Retail Sales Leader

6 days ago


Orlando, Florida, United States Laderach USA Full time
About the Role

We are seeking a skilled Chocolate Retail Sales Leader to join our team at Laderach USA. As a leader in the retail sales space, you will be responsible for delivering an exceptional customer experience and ensuring that production goals are met.

Responsibilities:
  • Deliver outstanding customer service and create a welcoming environment for customers and team members alike
  • Provide training and support to Store Associates to ensure they have the skills and knowledge needed to meet production goals
  • Lead various in-store tasks during each shift and maintain store and brand standards
  • Monitor sales floor activity and ensure product merchandising is accurate
  • Ensure compliance with food safety protocols and loss prevention standards
  • Participate in team meetings to discuss goals, progress, and areas for improvement
Requirements

To be successful in this role, you will need:

  • At least 1 year of experience in retail or a similar fast-paced, customer-focused environment with increasing levels of responsibility
  • Strong interpersonal skills and the ability to communicate effectively
  • Reliability and flexibility with scheduling based on store needs
  • Attention to detail and a passion for quality
  • A commitment to chocolate and a willingness to learn about our products and processes
Benefits

We offer a competitive salary range of $$$45,000 - $65,000 per annum, depending on experience, as well as:

  • An annual bonus scheme
  • Employee discount on Laderach products
About Us

Läderach Chocolatier Suisse is a family-owned premium Swiss chocolate company dedicated to creating sweet moments of joy in everyday life. We operate over 100 stores worldwide and pride ourselves on our commitment to quality, freshness, and craftsmanship. Our values include:

  • Freshness: we select only the best ingredients and accompany our chocolate every step of the way
  • Craftsmanship: we strive for perfection every day and believe in the authentic craft
  • Swiss Quality: we are proud to produce exclusively in Switzerland and guarantee the highest quality


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