Senior Field Service Engineer
3 weeks ago
SAIC is seeking a Field Service Engineer to support the IBCS Team located onsite at a government facility.
This position involves collaborating with military and civilian personnel to ensure the seamless deployment, operation, and maintenance of the IBCS system.
The successful candidate will provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment, and software at all identified locations.
Key Responsibilities:
- Represent the IBCS program as the primary point of contact
- Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS/GOTS products with IBCS systems
- Assist in the emplacement and initialization of the IBCS system
- Advise customers on the capabilities and limitations of the IBCS system
- Assist in troubleshooting IBCS hardware, software, and networks
- Provide feedback to program leadership regarding system performance and end-user feedback
- Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software
- Conduct training when needed
- Support Program Help Desk as required
- Conduct scheduled equipment inventories
Qualifications:
- BS and five (9) experience; six (6) years' experience accepted in lieu of degree (per contract)
- Must possess an active DoD Secret Clearance
Required Skills:
- Experience with tactical networks and troubleshooting
- In field operator training
- Troubleshooting of computer systems and networks
- Good oral communications
- Ability to effectively prioritize and execute tasks in high-pressure environments
- Able to work independently and efficiently with short-term deadlines
Required Certifications:
- Security+ certified
- CompTIA Linux + certification or the ability to obtain within six months of hire date
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy:
SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets.
Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training.
We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability SAIC
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