Senior Field Service Engineer
4 weeks ago
SAIC is currently seeking highly skilled and experienced Field Service Engineers to support our IBCS Team located onsite at Redstone Arsenal, AL.
Job Responsibilities:- Provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment, and software at all identified locations.
- Represent the IBCS program as the primary point of contact.
- Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS/GOTS products with IBCS systems.
- Assist in the emplacement and initialization of the IBCS system.
- Advise customers on the capabilities and limitations of the IBCS system.
- Assist in troubleshooting IBCS hardware, software, and networks.
- Provide feedback to program leadership regarding system performance and end-user feedback.
- Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software.
- Conduct training when needed.
- Support Program Help Desk as required.
- Conduct scheduled equipment inventories.
- Required Education: BS and five (9) experience; six (6) years' experience accepted in lieu of degree (per contract).
- Required Clearance: Must possess an active DoD Secret Clearance.
- Required Skills: Experience with tactical networks and troubleshooting, in-field operator training, troubleshooting of computer systems and networks, good oral communications, ability to effectively prioritize and execute tasks in high-pressure environments, able to work independently and efficiently with short-term deadlines.
- Required Certifications: Security+ certified, CompTIA Linux + certification or the ability to obtain within six months of hire date.
SAIC accepts applications on an ongoing basis and there is no deadline. Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
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