Claims Supervisor

20 hours ago


Phoenix, Arizona, United States CopperPoint Insurance Companies Full time
Job Summary

CopperPoint Insurance Companies is seeking a highly skilled Claims Supervisor to lead a team of claims adjusters and assistants in our Commercial Property and Casualty Claims Department.

The successful candidate will have a strong background in insurance claims management, with experience in handling complex claims and supervising a team of claims professionals.

Key Responsibilities:

  • Manage a team of claims adjusters and assistants to ensure work product meets standards for accuracy, completeness, timeliness, and compliance.
  • Analyze claims data to understand department performance and areas for improvement.
  • Work with management to forecast claims trends and achieve best practices outcomes.
  • Establish and maintain appropriate staffing levels to meet team needs and performance/target goals.
  • Support team members in achieving their established annual performance goals.

Requirements

Bachelor's degree in a related field

8+ years of experience in insurance claims, including experience with bodily injury and property damage auto claims

Strong preference for prior experience in handling and negotiating litigated claims

Excellent writing skills, including ability to draft general correspondence, coverage letters, written reports, meeting materials, and presentation materials

Proven ability to work independently and remotely, as needed, in a team environment

Ability to delegate and supervise critical claims tasks

Ability to develop, implement, and supervise innovative solutions to emerging claims challenges

About CopperPoint Insurance Companies

CopperPoint Insurance Companies is a leading provider of workers' compensation and commercial insurance solutions. With an expanded line of insurance products and a growing ten-state footprint in the western United States, CopperPoint embodies stability for policyholders in Alaska, Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Utah, and Washington.

We empower employees by providing 12 hours of paid volunteer time annually and matching their personal contributions to the charities of their choice up to $500 per year.

CopperPoint offers a competitive compensation package and comprehensive benefits package, including major medical, dental, vision, and a wide range of competitive benefits programs, generous matching contributions to your 401(k) plan, generous paid time off, tuition reimbursement, and other education benefits and business casual dress.

We are an equal opportunity employer and welcome applications from diverse candidates.



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