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Automotive Parts Coordinator

2 months ago

Temple Hills, Maryland, United States Ourisman Chevrolet & Mitsubishi of Marlow Heights Full time
{"title": "Parts Receptionist", "description": "

We are seeking a highly skilled and customer-focused Parts Receptionist to join our team at Ourisman Chevrolet & Mitsubishi of Marlow Heights. As a key member of our parts department, you will be responsible for providing exceptional customer service, handling customer complaints, and performing various administrative tasks.

Key Responsibilities:

  • Answer phones and direct customers to the correct department in a timely and professional manner.
  • Handle customer complaints and concerns in a diplomatic and efficient way.
  • Operate the switchboard telephone system and communicate with callers in a friendly and efficient manner.
  • Assist managers with various clerical duties as needed.
  • Be friendly, professional, and courteous when working with all customers and employees.

Requirements:

  • Experience with Microsoft Office suite is a plus.
  • Available to work flexible hours on weeknights and weekends.
  • Ability to communicate customers' interests, needs, and requests to management and sales personnel.
  • Professional personal appearance.
  • Clean driving record.

What We Offer:

  • Competitive compensation.
  • Career growth opportunities.
  • Mentorship program.
  • Paid training.
  • Medical, dental, vision, life, and disability insurance.
  • 401(k) plan.
  • Paid vacation.
  • Saturday lunches.
", "lang_code": "en-US"}