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District Operations Manager
2 months ago
SpinXpress is a pioneering laundry concept that's revolutionizing the industry with its cutting-edge technology and exceptional customer experience. We're on a mission to provide a seamless, modern, and friendly experience that sets us apart from the rest.
Job SummaryWe're seeking a highly motivated and experienced District Team Lead to oversee the management of multiple locations and drive our team's success. As a key member of our leadership team, you'll be responsible for developing and implementing strategies to ensure operational excellence, customer satisfaction, and team growth.
Key Responsibilities- Develop and maintain a positive work culture that aligns with SpinXpress's values and mission
- Recruit, train, and develop a high-performing team of managers and attendants
- Focus on driving customer and operational excellence through data analysis and process improvement
- Develop and implement procedures to ensure compliance with HR regulations
- Coach and mentor staff to achieve their full potential and provide consistent feedback
- Lead the team to meet productivity, quality, and goal-achievement expectations
- Maintain employee work schedules, including training, call-ins, and overtime management
- Develop and implement processes to maintain operational excellence and drive continuous improvement
- Bachelor's degree or equivalent work experience
- Previous experience in operations or related fields
- Strong experience in retail or food service industries
- Strong problem-solving and critical-thinking skills
- Strong leadership and development qualities
- Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices
- Excellent computer skills in a Microsoft Windows environment, including Excel
- Competitive salary based on experience
- Discounted laundry services
- Consistent, yet flexible, work schedules
- Casual work environment
We're a dynamic and growing company that offers a unique opportunity to be part of a startup in the consumer services industry. If you're a motivated and experienced professional looking to take your career to the next level, we encourage you to apply.
