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Assistant Restaurant Operations Manager

2 months ago

Grand Island, New York, United States Clark Holdings Inc. Tim Hortons Full time
Job Overview

Clark Holdings Inc., a franchisee of Tim Hortons, is seeking a dedicated and experienced Assistant Restaurant Manager to oversee our operations in the fast-paced quick service food industry. This role is pivotal in ensuring exceptional service and operational excellence.

Key Responsibilities

Operational Leadership:
As the Assistant Restaurant Manager, you will be responsible for the overall management of restaurant operations, including:

  • Supervising customer service team members to uphold high standards of service.
  • Conducting regular assessments of restaurant performance and customer satisfaction.
  • Ensuring compliance with health and safety regulations.

Team Development:
In this role, you will:

  • Recruit, train, and mentor staff to foster a productive work environment.
  • Provide ongoing feedback and support to team members to achieve company goals.
  • Implement training programs to enhance employee skills and knowledge.

Sales and Performance Enhancement:
Your focus will also include:

  • Driving sales through effective merchandising and inventory management.
  • Analyzing performance metrics to identify areas for improvement.
  • Encouraging staff to achieve sales targets through motivation and incentives.
Qualifications

To be successful in this role, candidates should possess:

  • A high school diploma or GED.
  • A minimum of 12 months of experience in food service management.
  • ServSafe Manager Certification.
  • Strong organizational and problem-solving skills.
  • Excellent communication and interpersonal abilities.
Working Conditions

This position requires the ability to work in a dynamic restaurant environment, which may involve:

  • Standing for extended periods and performing physical tasks.
  • Maintaining a flexible schedule, including weekends and holidays.

Clark Holdings Inc. is committed to providing equal employment opportunities and fostering a diverse workplace.