Commercial Relationship Manager III

3 weeks ago

Sioux Falls, South Dakota, United States First Interstate Bancsystem Inc Full time
Job Summary

This role serves as the account executive for new and existing complex clients, responsible for managing a portfolio with Average Loans Outstanding greater than $50MM. Establishes and maintains a trusted advisor relationship with clients based on knowledgeable advice aligned to their business objectives and lifecycle.

Key Responsibilities
  • Achieves individual annual production and growth goals for loan, deposits, and fees to ensure the bank meets its overall financial targets and conforms to credit terms.
  • Initiates and develops new business through outside business development activities, ensuring ongoing contact with new clients to enhance their experience with First Interstate Bank.
  • Develops a comprehensive understanding of the client's needs based on the review and analysis of personal bank business financial data gathered through relationship reviews and personal meetings.
  • Actively participates in community organizations to source business development opportunities and demonstrates First Interstate Bank's commitment to the communities we serve.
  • Builds client referral pipeline via identification and development of internal and external centers of influence.
  • Develops and maintains an in-depth knowledge of products and services as well as knowledge of competitors and competitive products, proactively promoting bank products and services and keeping clients informed of financial solutions First Interstate Bank offers to meet their needs.
  • Assembles cross-functional teams to quickly respond to customer requests when not able to address requests personally, knowing when and how to bring in teams of experts and identify cross-sell opportunities.
  • Analyzes credit to determine the ability of clients to qualify for borrowing requirements, assuming ultimate accountability for all portfolio activities/issues ensuring sound asset quality, including underwriting, structuring, and portfolio management activities.
  • Maintains follow-up on existing loans to ensure compliance with internal procedures and other required terms.
  • Researches and studies industrial, commercial, economic, and financial situations relating to existing and new business.
  • Maintains compliance with all bank regulations for assigned job function and applies to designated job responsibilities, including keeping up to date on regulation changes and following all Bank policies and procedures, compliance regulations, and completes all required annual training.
  • May be asked to coach, mentor, or train others.
  • Contributes to strategic-level discussions with members of the senior management leadership team.
  • Recognized as a Subject Matter Expert when difficult questions arise.
  • Provides practical, relevant ideas and perspectives on processes or process improvement.
  • Actively engages, demonstrates, and fosters the First Interstate Bank Mission, Vision, and Values by executing the Service Commitments.
Requirements
  • Advanced credit analysis and commercial underwriting skills, including accounting, financial statement, and cash flow analysis.
  • Knowledge of commercial lending policies, procedures, practices, and documentation.
  • Proficiency with bank's risk-rating system, credit products, and underwriting policies; working knowledge structuring credit products for small and medium-sized businesses in diverse industries.
  • Ability to work effectively with individuals and groups across the company to manage customer relationships.
  • Excellent written and verbal communication and presentation skills.
  • Computer skills essential, including Word and Excel and Outlook. Experience with PowerPoint beneficial.
  • Requires initiative and solid judgment.
  • Ability to prioritize work and remain adaptable under pressure.
  • Ability to read, analyze, and interpret common financial reports and legal documents. Ability to respond to common inquiries of complaints of customers, regulatory agencies, or members of the business community.
  • Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Education and Experience
  • Bachelor's Degree in Business, Finance, or equivalent required.
  • 10+ years in commercial lending or commercial credit underwriting; or the equivalent combination of education and experience. Has completed Credit Analyst training; experience with asset-based lending, capital structure finance, and trade finance required.

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