Field Service Technician B

1 week ago


Santa Fe Springs, California, United States Hitachi Energy Full time
About the Role:
Hitachi Energy is seeking a skilled Field Service Technician B to join our team in the US Transformer HUB. As a key member of our Service team, you will provide technical support for Transformer Service, delivering outstanding and professional service to our customers.

Responsibilities:
Deliver exceptional service, remotely or on-site, in key categories such as installation and commissioning, maintenance, repairs, advanced services, and end-of-life services. Exceed customer expectations by understanding and anticipating their needs. Coordinate logistics of resources and spare parts for all site Service jobs. Perform tasks requiring the ability to read and work from applicable electrical and mechanical drawings, and/or instruction and technical manuals. Identify and develop potential sales and business opportunities based on knowledge of customers and collaboration across Hitachi Energy. Suggest product and process improvements within the business to enhance operations and customer service.

Requirements:
Associate's degree and 2 years of experience or High School Diploma with 5 years' experience, as well as technical/vocational, or apprenticeship training. Ability to travel domestically is an essential part of this position. Travel up to 85%.

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