Service Technician

4 weeks ago


Santa Fe Springs, California, United States Aramark Full time
Job Summary

The Service Technician is a key member of our team, responsible for repairing and reconditioning equipment in the profit center and/or customer locations. This role requires strong technical skills, excellent communication, and a customer-centric approach.

Key Responsibilities

  • Investigate operating difficulties of equipment, diagnose problems, and determine the necessary corrections.
  • Make repairs or adjustments to equipment to return it to working order.
  • Clean and maintain equipment on location, including exchanging decanters and cleaning brewers.
  • Document work completed, including verification of closing calls, invoice completion, and asset verification.
  • Repair and refurbish equipment, maintain spare parts levels, and accurately collect work completed in company-provided mobile devices.
  • Maintain a good working relationship and liaison with customers to maintain a positive image of the company and product.
  • Perform scheduled and unscheduled service activities, including emergency service calls, preventative maintenance, surveys, and installations.
  • Maintain the service area and vehicle in a clean and organized condition, following company guidelines on safety and operating the vehicle in a safe manner.
  • Complete weekly Driver Reports and follow guidelines in the Fleet Manual.
  • Follow all safety standards and policies set by manufacturers and the company.

Requirements

  • High School Diploma or GED required.
  • Solid understanding in repairing small electrical appliances.
  • Ability to read and write in English.
  • Effective communication and customer service skills.
  • Incumbent must have an acceptable driving record and a qualified driver's license.

About Aramark

Aramark is a leading provider of food and facilities services, serving millions of guests every day in 15 countries around the world. We believe in developing new skills and doing what it takes to get the job done, making a positive impact for our employees and customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
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