Field Service Technician II

2 weeks ago


Waukesha, Wisconsin, United States Canon USA & Affiliates Full time
About the Role

We are seeking a skilled Field Service Technician II to join our team at Canon Solutions America. As a Field Service Technician II, you will be responsible for providing technical support and maintenance services to our customers. This is a customer-facing role that requires strong communication and problem-solving skills.

Your Impact

As a Field Service Technician II, you will have the opportunity to make a real impact on our customers' businesses. You will be responsible for:

  • Diagnosing and resolving technical issues with our products and equipment
  • Providing training and support to customers on the use and maintenance of our products
  • Collaborating with internal teams to resolve complex technical issues
  • Developing and maintaining strong relationships with customers to ensure their satisfaction and loyalty
About You

We are looking for a highly motivated and organized individual with a strong technical background. The ideal candidate will have:

  • A high school diploma or equivalent
  • 1-2 years of experience in a technical support or field service role
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
Company Overview

Canon Solutions America is a leading provider of digital imaging and printing solutions. We are committed to delivering exceptional customer service and support to our customers. Our team is passionate about innovation and excellence, and we are looking for like-minded individuals to join our team.



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