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Patient Care Liaison

2 months ago

Denham Springs, Louisiana, United States Schweiger Dermatology Group Full time

Schweiger Dermatology Group stands as a premier dermatological practice in the nation, boasting a network of over 380 healthcare professionals and more than 110 locations across various states. With a commitment to delivering medical, cosmetic, and surgical dermatology services, we have achieved over 1.5 million patient visits in recent times.

Our Vision: We aim to cultivate the Ultimate Patient Experience while fostering a supportive environment for our healthcare providers, administrative staff, and all team members.

Recognized for our rapid growth, Schweiger Dermatology Group has been featured in the Inc. 5000 Fastest Growing Private Companies in America list for seven consecutive years and has earned the Great Place to Work certification.

Employee Experience Highlights:

  • Access to multiple office locations, allowing you to find a position close to home.
  • A positive workplace atmosphere equipped with the necessary tools for job performance and professional growth.
  • Full-time employees (30+ hours per week) are eligible for:
    • Comprehensive medical plans (including TeleHealth), HSA/FSA, dental, and vision coverage starting from the first of the month following the hire date.
    • Company contributions to HSA.
    • 401K eligibility.
    • An additional personal holiday for your birthday.
    • Company-sponsored short-term disability.
    • Pre-tax savings options for public transit commuters.
  • Part-time employees (less than 30 hours) can access dental, vision, and 401K benefits starting from the first of the month after hire.
  • Discounts on Schweiger Dermatology Group skincare products and cosmetic services.

Position Overview: We are seeking a Part-Time hybrid Medical Assistant / Patient Coordinator (Medical Coordinator) for our team. The Medical Coordinator will deliver exceptional clinical and administrative support to both patients and providers. We welcome candidates with no prior experience but who possess a keen interest in healthcare, teamwork skills, and attention to detail, along with a flexible schedule.

Work Schedule: Part-time, under 30 hours per week. Flexibility to assist in a collaborative team environment is essential.

Key Responsibilities:

  • Foster a professional and inviting atmosphere that enhances service quality and patient care. Lead by example and maintain a high level of professionalism.
  • Possess a comprehensive understanding of all standard operating procedures and policies.
  • Assist providers in medical, cosmetic, and laser procedures, demonstrating thorough knowledge of clinical treatments to meet patient needs. Be proficient in pre-care and post-care instructions.
  • Ensure all equipment is functional at the start of each shift and maintain treatment rooms before and after patient visits.
  • Manage inventory responsibilities and stock supplies as required.
  • Complete all necessary training to adhere to new workflows, including patient notifications and messaging.
  • Support providers in documenting prescribed treatments, medications, and procedures in accordance with established guidelines.
  • Handle payments, schedule follow-up appointments, and track inventory used during visits.
  • Adhere to HIPAA privacy regulations by safeguarding patient information during communications.
  • Assist in creating new medical records for patients, ensuring all necessary documentation is collected.
  • Complete daily activity reports and manage financial duties, including entering charges and payments.
  • Maintain accurate cash handling procedures and ensure proper documentation of financial transactions.
  • Answer incoming calls promptly and manage appointment confirmations and patient retention communications.
  • Keep the workspace organized and ensure sensitive patient information is securely handled.
  • Regularly check email and manage time-sensitive communications effectively.
  • Perform additional duties as assigned by supervisors.

Qualifications:

  • Preferred 6 months to 1 year of experience in a dermatology or medical setting.
  • Familiarity with EMR software and patient scheduling systems is advantageous.
  • A High School Diploma or GED is required; advanced education is encouraged.
  • Medical Assistant certification is strongly preferred.
  • Proficiency in computer applications, including Microsoft Word, Excel, and Outlook.
  • Strong communication, interpersonal, and organizational skills are essential.
  • Must demonstrate professionalism, reliability, and dedication.
  • Open availability to work during scheduled hours is necessary.
  • Knowledge of HIPAA and OSHA compliance is important.

Schweiger Dermatology Group is an equal opportunity employer and is committed to a diverse and inclusive workplace. We do not discriminate in our hiring process based on race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender identity, disability, genetic information, veteran status, military status, or any other class protected by local, state, or federal law.

We do not require COVID-19 vaccination for employment consideration; however, compliance with state guidelines regarding vaccination status may be necessary.