Fundraising Merchandise Sales Specialist

7 days ago


Durham, North Carolina, United States Summit Strive Consulting Full time

Job Summary:

We are seeking a highly motivated and enthusiastic Fundraising Merchandise Sales Specialist to join our team at Summit Strive Consulting. As a key member of our fundraising efforts, you will play a crucial role in promoting and selling our merchandise while providing exceptional customer service.

About the Role:

  • Greet customers and assist them in finding merchandise that aligns with their interests and supports our charitable initiatives
  • Provide product information, answer questions, and offer recommendations to customers to help drive sales and increase awareness of our cause
  • Process merchandise orders accurately and efficiently, including accepting payments, packaging items, and arranging for shipping or pickup
  • Handle customer inquiries and resolve issues promptly and professionally, ensuring customer satisfaction and maintaining a positive brand image
  • Assist in maintaining an organized and visually appealing merchandise display area, restocking inventory, and monitoring merchandise levels
  • Collaborate with the marketing team to promote merchandise sales through various channels, including social media, email campaigns, and promotional events
  • Keep abreast of current fundraising campaigns, events, and initiatives to effectively communicate with customers and drive engagement

Qualifications and Skills:

  • Strong interpersonal and communication skills, with a friendly and approachable demeanor
  • Excellent problem-solving abilities and a proactive attitude towards addressing customer needs and concerns
  • Ability to work effectively in a fast-paced environment, multitask, and prioritize tasks to meet customer and client needs
  • Passion for making a difference and supporting charitable causes
  • Be willing to travel, as this is an on-site position

Salary Information:

The estimated annual salary for this role is $55,000 - $65,000 based on industry standards and location.



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