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Vehicle Service Representative

2 months ago

East Stroudsburg, Pennsylvania, United States Toyota of Stroudsburg, Stroudsburg Mitsubishi Full time
Job Summary

We are seeking a highly skilled and customer-focused Automotive Service Advisor to join our team at Toyota of Stroudsburg, Stroudsburg Mitsubishi. As a key member of our service department, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of care for their vehicles.

Key Responsibilities
  • Schedule Service Appointments
  • Provide Timely and Friendly Customer Service
  • Conduct Vehicle Inspections and Identify Needed Maintenance
  • Create Accurate Repair Orders and Estimates
  • Review Service History with Customers and Ensure Accuracy
  • Advise Customers on Vehicle Maintenance and Care
  • Obtain Customer Signatures and Payment Information
  • Monitor Repair Progress and Inform Customers of Any Changes
  • Closing Repair Orders and Ensuring Compliance with Policies
  • Maintain a Professional Appearance and Work Environment
  • Attend Mandatory Trainings and Meetings
Requirements
  • High School Diploma or Equivalent
  • Driver's License (Preferred)
Benefits
  • 401(k) Plan
  • Dental Insurance
  • Employee Discount
  • Health Insurance
  • Life Insurance
  • Paid Time Off
  • Vision Insurance