Service Operations Manager

6 days ago


Everett, Massachusetts, United States Micro Tech Staffing - Stoughton Full time

We are seeking a highly experienced Service Supervisor to oversee the operations of our Service Department at Micro Tech Staffing - Stoughton. This is a great opportunity for an individual with strong organizational skills and technical knowledge to take on a leadership role in our team.

Job Summary

The Service Supervisor will be responsible for working closely with customers to schedule and manage service jobs, as well as helping diagnose service issues and assigning materials for repair jobs. They will also be responsible for taking service calls from customers and working with the purchasing team to ensure proper stocking levels.

In addition to these responsibilities, the Service Supervisor will need to possess strong hydraulic and mechanical knowledge, as well as shop experience. They must be able to work effectively in a fast-paced environment and have excellent communication skills.

Key Responsibilities
  • Manage service schedules and coordinate with customers
  • Diagnose service issues and assign materials for repair jobs
  • Take service calls from customers and respond to their needs
  • Work with the purchasing team to ensure proper stocking levels
  • Provide guidance and support to other team members as needed
Requirements
  • Bachelor's degree in a related field or equivalent experience
  • 5+ years of experience in a supervisory role, preferably in a technical setting
  • Strong organizational skills and ability to multitask
  • Excellent communication and interpersonal skills
  • Hydraulic and mechanical knowledge, as well as shop experience
Compensation and Benefits

We offer a competitive salary of $65,000 - $75,000 per year, depending on experience. In addition to a base salary, we also offer a range of benefits, including health insurance, retirement savings plan, and paid time off.

About Us

Micro Tech Staffing Group has been a leader in technical staffing across New England and the eastern seaboard for over 30 years. With offices in multiple states, we place an average of 2,000 highly-skilled employees daily. We pride ourselves on providing exceptional service and support to our clients and candidates alike.



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