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Pet Hotel Team Member

2 months ago


Los Angeles, California, United States Wag Hotels Full time
Job Title: Pet Hotel Team Member

We are seeking a highly motivated and animal-loving individual to join our team as a Pet Hotel Team Member. As a key member of our Client Services Team, you will be responsible for providing exceptional customer service, maintaining open lines of communication, and ensuring the highest level of care for our furry guests.

Key Responsibilities:
  • Provide top-notch customer service to our clients and their pets
  • Maintain accurate medical and behavioral records of all guests
  • Manage guest check-ins and check-outs, process online reservations, and respond to client inquiries
  • Work collaboratively with our team to ensure a safe and enjoyable experience for all pets
Requirements:
  • High school diploma or equivalent
  • Ability to work holidays and weekends
  • Computer literacy and ability to type 30 wpm
  • Ability to lift 50 lbs and handle dogs and cats of all sizes and breeds
  • Excellent written and verbal communication skills
Benefits:
  • Free daycare for your dog after 30 days of employment
  • Two weeks of free boarding for your dog or cat during non-peak periods
  • 30% discount on all retail
  • Health benefits through Lemonaid
  • Retirement savings program through CalSavers
  • Paid sick leave

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about animals and providing exceptional customer service, we encourage you to apply.