Client Services Associate
5 days ago
PrideStaff is seeking a highly organized and detail-oriented Client Services Associate to provide operational and administrative support for a financial advisory practice in the Sandy Springs/Buckhead area.
Key Responsibilities:- Provide exceptional client service and serve as a liaison between advisors and clients.
- Proactively follow up with clients to confirm account updates, paperwork, and check receipts.
- Collect and review documentation to support the new client onboarding and billing process.
- Process daily tasks and alerts, and follow up with clients as necessary to ensure all paperwork is received.
- Document all communication and interactions with clients in CRM in a timely manner.
- Perform miscellaneous administrative and operational activities, such as printing, scanning, and mailing documents.
- Provide support on special projects as needed.
- 2-4 years of client service experience preferred.
- Higher education required.
- Personable, responsive, and engaging.
- Adept at self-management and problem-solving.
- Excellent written and verbal communication skills.
- Strong computer skills, with high proficiency in Word, Excel, Outlook, and CRM software.
- Organized multitasking with the ability to work with frequent interruptions.
- Medical, Rx, and Wellness Benefits.
- Dental and Vision Plan Options.
- Short-term Disability.
- 401(k) Retirement Plan.
- Holiday Pay.
Compensation: Up to $29.00 per hour.
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